The Ordinary email

Your complimentary moisturiser is waiting.

Sent: Nov 15, 2023
    A surprise from us.
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    A surprise from us. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ View in web browser For the whole of November, we’ve been offering 23% off our range of science‑backed products. To thank you for shopping slowly, we’re offering a complimentary Natural Moisturizing Factors + HA (100ml) with any purchase made between November 15th-21st.* This lightweight formulation is suitable for all regimens to protect, hydrate, and improve skin barrier function. SHOP SLOWLY Use code SLOWNMF for a complimentary NMF + HA 100ml with every The Ordinary purchase. Conditions apply. "Best moisturizer I have tried!" ★★★★★ This is the best moisturizer I have tried in a long time! I have really fussy skin and hate when creams are too thick, oily or smell strongly. This is perfect. – Sisa Discover more of our most‑loved formulas: Hyaluronic Acid 2% + B5 Niacinamide 10% + Zinc 1% Glycolic Acid 7% Exfoliating Toner Multi‑Peptide Lash and Brow Serum Discover ingredient‑first skincare with 23% off all products, all month long.Shop Slowly TheOrdinary.com THE ORDINARY | NIOD Privacy Policy | FAQ | Terms | Unsubscribe| Profile Centre DECIEM Inc. 15 Fraser Avenue, Toronto, Ontario, Canada M6K 1Y7 23% off Promotion: All Deciem brand products (The Ordinary and NIOD) are offered at a 23% discount, except NIOD Copper Amino Isolate Serum 3 1:1 (CAIS3) and NIOD Copper Amino Isolate Lipid 1% (CAIL) which are offered at a 50% discount (the “November Promotion”) during the following period (the “Promotional Period”): on theordinary.com, niod.com and deciem.com from November 1, 2023, at 12:00am EST (2:00pm AEST, 1:00pm HKT, 4:00am GMT, 5:00pm NZST), to November 30, 2023, at 11:59pm EST (1:59pm+1 AEST, 12:59pm+1 HKT, 3:59am+1 GMT, 4:59pm+1 NZST). In all standalone DECIEM stores from November 1, 2023 to November 30, 2023 during local operating hours . The November Promotion will not be available at Deciem/The Ordinary branded counters located within our retail partners’ stores. Excluding November 24, 2023 from 12am EST to 11:59pm EST when The Ordinary, NIOD and Deciem websites will be closed and our standalone stores will be transaction-free for the entire day (the “Blackout Period”). During the Promotion Period, each customer (cardholder, household) will be limited to 5 units per product (i.e. SKU) and 5 units per product set, and limited to a total of 30 units total per order, at the promotional price and the promotion does not apply to gift cards (the “Promotional Limits”). Any products purchased in excess of the Promotional Limits may be purchased at their original price. The November Promotion cannot be combined with other offers (unless otherwise specified) Natural Moisturizing Factors + HA - 100ml Gift with Purchase: Natural Moisturizing Factors + HA - 100ml Gift with Purchase (the “NMF Promotion”) is available to Eligible Customers on TheOrdinary.com from 9:00AM EST November 17th, 2023 to 11:59PM EST November 23rd, 2023 or at standalone DECIEM/The Ordinary stores during store hours, while supplies last (the “Promotion Period”). For online purchases, NMF Promotion discount code must be entered during checkout at TheOrdinary.com on a Qualifying Purchase. For in-store purchases, NMF Promotion will be applied automatically at checkout on a Qualifying Purchase. Eligible Customers who purchase any The Ordinary product in a single transaction (a “Qualifying Purchase”) will receive one (1) free The Ordinary Natural Moisturizing Factors + HA - 100ml (the “Gift”). Limit of one (1) Gift per Eligible Customer. The Gift is subject to stock availability. If Gift stock runs out prior to the end of Promotion Period, then this NMF Promotion ends. Gift is not for commercial or re-sale purposes. NMF Promotion cannot be combined with other offers except for DECIEM’s “November Promotion” and any other promotion DECIEM may determine in its discretion. Qualifying Purchase excludes applicable taxes, brokerage, duties and custom fees, shipping and delivery charges, gift cards, NIOD and other Deciem brands (including, without limitation, Abnomaly, DECIEM, HIF, Hylamide and The Chemistry Brand) and other items not discountable or excluded by law. Other Important-but-boring bits (T&Cs): NMF Promotion and November Promotion (“Promotions”) are only available to customers shopping at standalone DECIEM/The Ordinary stores and customers residing in countries that DECIEM is currently shipping to (“Eligible Customers ”). Promotions apply to available products and stock at the time of purchase, no rainchecks or price adjustments. Promotions are not valid on purchases outside of the Promotion Periods (as advertised), cannot be combined with other offers (unless specified), are non-transferable and there is no cash value or alternatives. DECIEM reserves the right, without prior notice, to (i) discontinue these Promotions at any time; (ii) cancel or refuse any individual's benefit from it, including, without limitation, individuals creating multiple user accounts; (iii) amend these terms and conditions; and (iv) limit the number of promotional redemptions. We expect all orders containing promotional items to be processed within 10 business days, however fulfillment times may vary during peak periods. To inquire about the status of your order, please Contact us. Cancellations must be requested within 1 hour of the order being placed and within our service hours (Monday-Friday, 9:30 AM-5 PM EST/GMT). While we cannot guarantee cancellations, we will try our best to accommodate where possible. Please note, we have very limited support on weekends and public/bank holidays. Except as otherwise set out herein, all purchases are subject to DECIEM’s standard Terms and Conditions and Shipping + Delivery Terms which are expressly incorporated herein by reference. Any returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to our Return Policy.